Privacy Policy

Welcome to Kigame (https://kigame.cam). This Privacy Policy explains how Kigame ("we", "us", "our") collects, uses, stores, shares and protects personal data in connection with your use of the Kigame website and all associated pages (collectively, the "Platform").

Kigame is an English-language online gaming information platform built for Pakistani users. We publish editorial content covering casino games, sports betting, bonuses and responsible gambling. We do not operate a gambling business, accept deposits, hold player funds or process wagers of any kind.

This Policy applies to all visitors and users of the Platform regardless of the device or method of access. By continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you must discontinue use of the Platform immediately.

In this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information that identifies or can reasonably be used to identify a living individual, directly or indirectly — including name, email address, IP address, device identifiers and browsing behaviour.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, erasure or destruction.
• "Data Controller" means Kigame, the entity that determines the purposes and means of processing personal data collected through the Platform.
• "Data Processor" means any third party that processes personal data on behalf of Kigame under a contractual arrangement (e.g., hosting providers, analytics services).
• "User" / "You" means any individual who accesses or uses the Platform in any capacity.
• "Cookies" means small text files placed on your device by the Platform to store preference and usage information.
• "Third-Party Operator" means any online casino, sportsbook or gaming platform referenced or reviewed on the Platform that operates independently of Kigame.
• "Applicable Law" means all statutes, regulations and judicial orders that apply to the processing of personal data in the relevant jurisdiction, including Pakistan's Prevention of Electronic Crimes Act, 2016 (PECA) and any other applicable data protection framework.

Kigame collects personal data through several channels. The categories of data we may collect are described below:

3.1 Data You Provide Directly

• Contact & Enquiry Data: When you contact us via our support email, you may provide your name, email address and the content of your message.
• Feedback & Survey Data: If you participate in any optional feedback mechanism on the Platform, we collect the responses you submit.

3.2 Data Collected Automatically

• Log Data: Our servers automatically record information including your IP address, browser type and version, operating system, referring URL, pages visited and timestamps.
• Device Data: Information about the device you use to access the Platform, including hardware model, screen resolution and mobile network information.
• Usage Data: Aggregated behavioural data such as pages viewed, time spent on each page, scroll depth, click patterns and navigation paths through the Platform.
• Cookie & Tracking Data: Data collected via cookies and similar technologies as described in Section 6.

We do not collect sensitive personal data (such as financial account details, national ID numbers, biometric data or health information) through this Platform. We do not process payment transactions of any kind.

Kigame processes personal data only where a valid legal basis exists. The primary legal bases we rely on are:

• Legitimate Interests: Processing technical and usage data to maintain and improve the security, performance and editorial quality of the Platform. We have assessed that our legitimate interests are not overridden by users' rights and freedoms given the limited and non-sensitive nature of the data involved.
• Consent: Where we use non-essential cookies or similar tracking technologies, we rely on your consent, which you may withdraw at any time by adjusting your browser settings.
• Contractual Necessity: Where processing is necessary to respond to an enquiry you have initiated — for example, replying to a support email you sent us.
• Legal Obligation: Where processing is required to comply with a legal obligation under Applicable Law, including obligations under Pakistan's Prevention of Electronic Crimes Act, 2016 (PECA) or any court order.

Kigame uses personal data only for specified, explicit and legitimate purposes. We will not process your data in any manner incompatible with those purposes. The specific uses of each data category are as follows:

• To Operate the Platform: Technical data and log data are used to serve pages, maintain uptime, diagnose errors and ensure the platform functions correctly across different devices and connections — including mobile connections common in Karachi, Lahore, Islamabad and other cities across Pakistan.
• To Improve Content & User Experience: Aggregated usage data helps us understand which articles, guides and features are most valuable to Pakistani users — for example, whether content covering PSL betting markets or casino bonus guides receives more engagement — so we can prioritise accordingly.
• To Respond to Enquiries: Contact data provided by you is used exclusively to process and respond to your enquiry. We do not add you to any mailing list without separate, explicit consent.
• To Ensure Security: Log data and IP address information may be used to detect and mitigate abusive behaviour, bot traffic, scraping or other activities that threaten the integrity of the Platform.
• To Comply with Legal Obligations: In limited circumstances, we may process or disclose data where required by a valid legal obligation or enforceable court order.
• To Analyse Platform Performance: Anonymised and aggregated analytics data is used to measure readership, assess the performance of individual pages and inform editorial decisions.

Kigame uses cookies and similar technologies (including pixel tags and local storage) to deliver, maintain and improve the Platform experience. This section explains what types of cookies we use and how you can control them.

6.1 Types of Cookies We Use

6.2 Managing Cookies

You can manage or disable cookies at any time through your browser settings. Most modern browsers — including those used on Android and iOS devices widely used across Pakistan — allow you to block or delete cookies. Please note that disabling strictly necessary cookies may affect core platform functionality.

Withdrawing consent for non-essential cookies will not affect the lawfulness of any processing that took place before withdrawal.

Kigame does not sell, rent or trade personal data. We share personal data only in the limited circumstances described below:

• Service Providers (Data Processors): We engage trusted third-party service providers — such as web hosting companies, content delivery networks (CDNs) and analytics providers — who process data on our behalf and are contractually bound to process data only on our documented instructions and to maintain appropriate security standards.
• Legal Compliance: We may disclose personal data where required by Applicable Law, a regulatory authority, a court order or another legally enforceable request. This includes co-operation with Pakistan's Federal Investigation Agency (FIA) or any competent authority where a valid legal obligation exists.
• Business Transfers: In the event of a merger, acquisition, asset sale or restructuring involving Kigame, personal data held by us may be transferred to the successor entity, subject to equivalent privacy protections.
• Protection of Rights: We may share data where we reasonably believe disclosure is necessary to protect the rights, property or safety of Kigame, its users or the public.

We do not share personal data with Third-Party Operators (casinos, sportsbooks or other gambling platforms referenced on this Platform). Any decision to visit or register with a Third-Party Operator is made independently by you, and your data interactions with those operators are governed solely by their own privacy policies.

Kigame retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Applicable Law. Our standard retention periods are as follows:

When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with any individual. You may request early deletion of your personal data as set out in Section 10.

Kigame implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:

• Encryption in Transit: All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security).
• Access Controls: Access to personal data within our organisation is restricted to personnel who require it for legitimate operational purposes, and is protected by authentication controls.
• Infrastructure Security: We work with hosting and infrastructure providers that maintain industry-standard security certifications and undergo regular security assessments.
• Incident Response: We maintain procedures to detect, assess and respond to personal data breaches. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify affected users without undue delay.

Subject to Applicable Law, you have the following rights in respect of your personal data held by Kigame:

• Right of Access: You may request a copy of the personal data we hold about you and information about how it is processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis exists.
• Right to Restrict Processing: You may request that we limit the processing of your personal data in certain circumstances — for example, while we verify the accuracy of data you have contested.
• Right to Object: You may object to processing based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Data Portability: Where processing is based on consent or contractual necessity and carried out by automated means, you may request that we provide your data in a structured, commonly used and machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact us using the details in Section 15. We will respond to all verified requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, and we will notify you accordingly.

We may need to verify your identity before processing a rights request. This is a security measure to ensure we do not disclose personal data to an unauthorised person.

The Kigame Platform contains content relating to gambling and is strictly intended for adults aged 18 and over — or the higher minimum required by the relevant operator or licence jurisdiction. We do not knowingly collect personal data from individuals under the age of 18.

If you believe that a minor has provided personal data to Kigame, please contact us immediately at the email address in Section 15. We will take prompt steps to delete any such data from our records.

Kigame operates a platform accessible globally, and some of our service providers — including hosting infrastructure and analytics tools — may be located outside Pakistan. As a result, your personal data may be transferred to, stored in, or processed in countries outside Pakistan.

Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place, which may include:

• Transferring data only to countries or organisations that provide an adequate level of data protection.
• Entering into data processing agreements with service providers that include appropriate contractual protections.
• Relying on recognised transfer mechanisms where available under Applicable Law.

By using the Platform from Pakistan or any other jurisdiction, you acknowledge that your data may be processed outside your country of residence and that data protection laws in those countries may differ from those applicable in Pakistan.

The Platform may contain editorial references to Third-Party Operators — including online casinos and sportsbooks — and may link to their websites. Kigame does not control the content, privacy practices or data handling of any third-party website.

This Privacy Policy applies solely to the Kigame Platform. When you navigate to a Third-Party Operator's website — whether via a link on Kigame or independently — that operator's own privacy policy governs the collection and use of your data. We strongly encourage you to review the privacy policy of any Third-Party Operator before submitting personal or financial information.

References to Pakistani payment methods such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are for contextual informational purposes only. Kigame has no data-sharing relationship with these payment providers and does not receive or transmit any payment data.

Kigame reserves the right to update or modify this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

Where a change is material — for example, a fundamental change to the categories of data we collect or the purposes for which we process it — we will provide reasonable advance notice via a prominent notice on the Platform before the change takes effect.

Your continued use of the Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any change, you must discontinue use of the Platform before the effective date of the updated Policy.

If you have any questions, concerns or requests relating to this Privacy Policy or the personal data we hold about you, please contact the Kigame team using the details below. All correspondence should be in English.

• Platform: Kigame
• Website: https://kigame.cam
• Email: [email protected] (plain text — not a clickable link)

We aim to acknowledge all privacy-related enquiries within five (5) business days and to provide a substantive response within 30 calendar days. For rights requests, please include "Privacy Request" in the subject line of your email and provide sufficient information for us to verify your identity.

For general questions about our Terms of Use, please refer to our Terms & Conditions page.